Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Please note: As our products are print-on-demand items made to order, we are unable to accept returns or exchanges due to sizing issues or change of mind. We strongly encourage you to check our size guide before placing your order.

We do accept returns and offer replacements for items that are defective, damaged, or incorrectly printed. Please inspect your order upon receipt and contact us within 30 days if there's an issue.

To start a return, contact us at hello@boldtrade.store. Items sent back without first requesting a return will not be accepted.

Exceptions / Non-returnable items

• Print-on-demand and custom items (unless defective or incorrect)
• Sale items and gift cards

Exchanges The fastest way to get what you want is to return the eligible item and make a separate purchase for the new item.

Return Shipping Customers are responsible for return shipping costs unless the item is defective or we made an error.

Refunds Once we've received and inspected your return, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days.

If more than 15 business days have passed since your return was approved, please contact us at hello@boldtrade.store.

European Union — 14-day cooling off period If your order is shipped into the EU, you have the right to cancel or return within 14 days for any reason, provided the item is unworn, unused, with tags and original packaging.